Skip to content
Home » Refund and Returns Policy

Refund and Returns Policy

Contact us at [email protected] for questions related to refunds and returns.

Shipping Information
The average delivery time is 5-7 business days but it can take 7-10 days based on different reasons like distance, festivals and other unseen shipping courier related challenges.

COD/Cash On Delivery Handling Charges
We as Teddy Daddy don’t charge any extra fees on COD or Cash On Delivery payments, but there can be an extra charge added by shipping/courier team as they make sure that delivery person takes the correct amount from you and process it e.g. accounting to make sure that we as Teddy Daddy receive the correct amount you paid.You can always make online payment which is easier for us and you both and there will be no charge added by shipping/courier team.

We’re sorry you have to return your order! But we totally understand, it happens, and we want to make it as easy for you as possible.

Zero Question Refund Policy
Just inform us by sending a mail to [email protected] mentioning your order ID. It would also really help us to know why you’d like to return the product, so we can improve our services to you.

Kindly, note that you have 5 days from the date of delivery to put the return request. You will have to send the product back to us at the following address and we will assist you with any information regarding returns on Instagram DM or the email [email protected]

Ensure that the following address is properly written on the return package :
Teddy Daddy
7-E-10 Chandra Shekhar Azad Nagar
Bhilwara – 311001

Terms to note

  • The to and from courier cost will be borne by you if you wish to return the product. In case of refunds we shall refund the total amount paid for the products and not shipping if any.
  • We have no provision for exchange the product.
  • Kindly allow 5 business days from the refund initiated date for the amount to be shown in your bank account.
  • For Pre-Paid/Online payment order, the refund amount will be returned back to source of payment.
  • For COD orders, you will have to provide us your BANK ACCOUNT details to receive your refund amount.
  • Please return your products unused in the same condition as you received it. If the products are found to be used or damaged we will not be able to refund your money.
  • We request you keep your communication with us on email only for all your order related queries.
  • Cancellations will only be possible till the order has not been dispatched from our warehouse.

In the case of pre-paid orders, if an order comes in RTO (Return To Origin), the refund for the order will be generated only when the order reaches our warehouse.